Thank you for writing to eBay regarding the email you received.
Emails such as this, commonly referred to as "spoof" or "phished"
messages, are sent in an attempt to collect sensitive personal or
financial information from the recipients.
The email you reported was not sent by eBay. We have reported this email
to the appropriate authorities.
In the future, be very cautious of any email that asks you to submit
information such as your credit card number or your email password. If
you are ever concerned about an email you receive from eBay, open a new
Web browser, type
www.ebay.com into your browser address field, and
click on the "site map" link located at the top the page to access the
eBay page you need.
If you have any doubt about whether an email message is from eBay,
please forward it immediately to
spoof@ebay.com. Do not respond to it or
click any of the links. Do not remove the original subject line or
change the email in any way when you forward it to us.
If you have already entered sensitive financial information or your
password into a Web site based on a request from a spoofed email, you
should take immediate action to protect your identity and all of your
online accounts. We have developed an eBay Help page with valuable
information regarding the steps you should take to protect yourself.
http://pages.ebay.com/help/tp/isgw-account...-reporting.htmlTo review eBay's new tutorial about Spoof Emails, please see the
following Web page:
http://pages.ebay.com/education/spooftutorial/To help you better protect yourself from fake eBay and PayPal Web sites,
we have developed a feature for the eBay Toolbar called "Account Guard."
Account Guard includes an indicator of when you are on an eBay or PayPal
Web site or a known spoof (or "phishing") site, buttons to report fake
eBay Web sites, and a password notification feature that warns you when
you may be entering your eBay password on an unverified site.
To learn more about the eBay Toolbar with Account Guard go to
www.ebay.com, click on "Downloads" at the bottom of the page, and then
click on the "eBay Toolbar" link.
Once again, thank you for alerting us to the spoof email you received.
Your efforts help keep eBay a safe and fair place to trade.
Regards,
Ande
eBay SafeHarbor
Investigations Team
______________________________
eBay
The World's Online Marketplace! ®
*******************************************
Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:
http://pages.ebay.com/help/confidence/isgw...protection.html_____________________________________________
For our latest announcements, please check:
http://www2.ebay.com/aw/announce.shtml _____________________________________________
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