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Author Topic: Another Fraud Email  (Read 848 times)
akoss
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Another Fraud Email
« on: March 16, 2005, 08:42:26 AM »
Here is an email we received today, it came into our dedicated eBay email address so it either came from someone we communicated with on eBay or someone picked up the header as email taversed the internet!

As ever, NEVER click links found in emails like this!!  Always look for bad English and miss-spelled words - "If your account informations are not updated"

Quote
eBay Safeharbor Department Notice

Fraud Alert ID : 00626654


Dear eBay member,

You have received this email because you or someone else had used your identity to make false purchases on eBay. For security reasons, we are required to open an investigation on this matter. We treat online fraud seriously and all cases which cannot be resolved between eBay and the other involved party are forwarded for further investigations to the proper authorities. To speed up this process, you are required to verify your personal information against the eBay account registration data we have on file by following the link below.

 

Please save this fraud alert id for your reference.

When submitting sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry - SSL.

Please Note - If your account informations are not updated within the next 72 hours, we will assume this account is fraudulent and it will be suspended. We apologize for this inconvenience, but the purpose of this verification is to ensure that your eBay account has not been fraudulently used and to combat fraud.

We apreciate your support and understading, as we work together to keep eBay a safe place to trade.

Thank you for your patience in this matter.

Regards, Safeharbor Department (Trust and Safety Department)
eBay Inc.

Please do not reply to this e-mail as this is only a notification mail sent to this address and can not be replied to.

Copyright 2004 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc. which is located on Hamilton Avenue, San Jose, CA 95125
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akoss
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Another Fraud Email
« Reply #1 on: March 16, 2005, 08:44:59 AM »
eBay also says
Quote
If you have any doubt about whether an email message is from eBay,
please forward it immediately to spoof@ebay.com. Do not respond to it or
click any of the links. Do not remove the original subject line or
change the email in any way when you forward it to us.

If you have already entered sensitive financial information or your
password into a Web site based on a request from a spoofed email, you
should take immediate action to protect your identity and all of your
online accounts. We have developed an eBay Help page with valuable
information regarding the steps you should take to protect yourself.

 http://pages.ebay.com/help/tp/isgw-account...-reporting.html

To review eBay's new tutorial about Spoof Emails, please see the
following Web page:

 http://pages.ebay.com/education/spooftutorial/

To help you better protect yourself from fake eBay and PayPal Web sites,
we have developed a feature for the eBay Toolbar called "Account Guard."
Account Guard includes an indicator of when you are on an eBay or PayPal
Web site or a known spoof (or "phishing") site, buttons to report fake
eBay Web sites, and a password notification feature that warns you when
you may be entering your eBay password on an unverified site.

To learn more about the eBay Toolbar with Account Guard go to
www.ebay.com, click on "Downloads" at the bottom of the page, and then
click on the "eBay Toolbar" link.
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